MAIN CHALLENGES
- Managing a significant volume of records each year
- Meeting delivery deadlines according to the client's needs
- Effectively managing the 500 dedicated operators to ensure optimal service quality.
SEGMENTATION AND INDEXING OF CIVIL REGISTRY DOCUMENTS
The client is a French company specializing in genealogy. They offer an online service that allows users to build their family tree using digitized, transcribed, and indexed archives. The client has the largest French genealogical database, with over 7 million users and archives from over 100 countries.
The client was looking for a partner capable of:
- Provide a team capable of deciphering records and mass data entry for various types of records (death, birth, marriage, etc.).
- Deliver files in specific formats.
our figures
WHY DID THEY CHOOSE BYOS ?
Our operational capabilities
BYOS has industrial operational capabilities with nearshore and offshore platforms to best meet the demands of its clients.
Our proven experience.
BYOS has demonstrated its expertise in back-office operations and mastery of business process handling.
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