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Our call center and back-office services located in the heart of the capital city

Antananarivo, the capital of Madagascar, has been a major hub for French-speaking data entry and customer relations centers for several years now.

be ys outsourcing services was one of the first companies to set up operations in Madagascar, opening a site in the capital back in 2008. In order to expand our activities, we decided to open a second site in 2020, with capacity for over 1,800 employees. This second site offers more space for our employees and enables us to expand our services. It is equipped with the latest technology to ensure optimum productivity and impeccable service quality.

In addition to data entry and customer relationship centers, we have also begun to explore other areas such as Data Annotation and Data Labelling, necessary for the enrichment of machine learning for Artificial Intelligence. These new activities have enabled us to diversify our services and attract new customers.


production sites

24h/24 - 7j/7

Availability of our industry experts 365 days a year

+ 1600


8000 m2

organized into five floors

Time difference

+1 hour during summer
+2 hours during winter

Very recent IT parks

The equipment consists of a very recent IT park (laptops and Macs), with 80% of workstations being less than 2 years old and networked and associated with various peripherals. be ys outsourcing services Madagascar has an excellent connectivity infrastructure (ranking in the top 3 of the most connected African countries).


  • 3 undersea cables, 12 internet accesses with 3 ISPs at our 2 facilities (guaranteed over 150 Mbps)


  • 3 internet service providers, 2 accesses per ISP at each site               



  • Biometric access control: biometric clock + turnstile
  • Security guards 7/7, 24/24
  • Alarm linked to a security service
  • Visitor escort by management


  • Preventive maintenance: general building condition review every 5 years
  • Corrective maintenance: constant vigilance ensured by all employees


  • Primary electrical supply (JIRAMA)

  • Electrical installations: French standard NF C15-100

Our site in Madagascar combines qualified staff, modern infrastructures and recognized expertise to offer you high-quality outsourcing services.

Our teams can support you with a wide range of services, including customer relationship management, document management, IT support and data annotation.

Data security is one of our top priorities. Our site in Madagascar is equipped with state-of-the-art infrastructures and rigorous security protocols to guarantee the protection of our customers' sensitive information. Our site is ISO 9001 certified, is in the process of obtaining ISO 27001 certification, fully complies with RGPD standards, and data is hosted in Clermont Ferrand in our own data centers.

Discover our production sites

Ready to boost your performance with outsourcing?

Contact our teams today and discover how our expertise can make all the difference to your business. Let’s build a strong and lasting partnership for your success.

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