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HEALTH DATA AND DOCUMENT MANAGEMENT
For healthcare institutions and healthcare professionals

Outsourcing certain administrative and operational functions allows institutions to focus on their primary mission: providing quality care to their patients. Our teams are here to optimize costs, improve operational efficiency, while addressing complex challenges related to quality of care, data confidentiality, and service coordination.

BILLING DATA ENTRY

An essential challenge to optimize and streamline the billing process in healthcare facilities and clear the backlog of accumulated invoices.

TYPES OF OPERATIONAL PROCESSING

Dematerialization/indexing of healthcare invoices, in electronic format for integration into the client’s information system

  • Creation of patient/client records
  • Control and updating of patient/client records
  • Entry of billing-related data
  • Entry of procedures and consultations: According to defined management rules, entry of procedures and consultations for billing transmission to the debtor
  • Checking patient/client entitlements
  • Billing record creation
  • Analysis and processing of transmission rejections or payment refusals
  • Proficiency in billing software
 

Intermittent or overflow intervention to clear significant invoice backlogs

BE NUMENT TECHNOLOGY

OUR SMART CAPTURE TOOL IMPLEMENTS INVOICE RECOGNITION THROUGH ARTIFICIAL INTELLIGENCE.

  • Our teams have developed a recognition engine that automates and optimizes the invoice processing workflow by harnessing the power of intelligent recognition.
  • Our tool excels in data capture from various documents such as invoices, forms, and contracts.
  • This cutting-edge technology ensures 100% recognition, significantly reducing processing errors while accelerating workflows.
  • This tool assists our healthcare managers in creating a semi-automatic processing chain to optimize the billing process.

"Know Your Patient" (KYP)

Towards Health 2.0 – Transform and simplify pre-admission with the implementation of a secure platform for document verification and authentication.

TYPES OF OPERATIONAL PROCESSING

  • Automatic and manual verification of online pre-admission records
  • Retrieval of patient’s supporting documents using our KYP tool (identity document, proof of address, health insurance card, supplementary health insurance card)
  • Completeness and control of patient’s identity and document pieces
  • Consistency check of various document pieces in the record
  • Creation of patient’s pre-admission record in the institution’s billing tool

Medical telesecretariat

Our daily focus is on the satisfaction of our clients. be ys outsourcing services supports various medical establishments and leverages this expertise to meet your needs. We have a pool of collaborators already trained in telephone reception, guided by a professional, courteous, and empathetic approach.

Furthermore, we ensure the confidentiality of your patients’ data and the continuity of call management by offering appointment scheduling solutions integrated into our CRM tools, hosted on our HDS-certified Trust Center in Clermont-Ferrand.

TYPES OF OPERATIONAL PROCESSING​

  • Appointment scheduling according to the practitioners’ instructions
  • Appointment cancellation
  • Appointment rescheduling
  • Information on appointment scheduling and prerequisites
  • Providing callers with information on practitioners’ availability
  • Transferring unmanaged calls and emergencies
  • Sending emails (appointment cancellation, appointment requests, emergencies, special situations)
  • Sending SMS
 

Over 40 medical and dental specialties supported: anesthesia, angiology, health check-ups, cardiology, dermatology and venereology, endodontics, extractions, implantology, orthodontics, etc.

AMICABLE DEBT RECOVERY

A major economic challenge for the financial stability of healthcare institutions.

TYPES OF OPERATIONAL PROCESSING​

  • Updating patient/insurance databases
  • Optimizing the approach strategy based on the status of the file
  • Modifying the file and issuing a new billing stream
  • Outbound calling campaigns and debtor follow-ups
  • Traceability of all actions taken

THE CHALLENGES

  • Reducing processing times
  • Optimizing costs
  • Operational flexibility
  • Improve the quality of service delivered and the efficiency of operational processes
  • An ultra-secure
  • Ensure the financial stability of the establishment

SOME FIGURES ABOUT BYOS

+400
Healthcare operators

+300 000
number of billing records to process per year

+25 million
of tasks managed per year

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DISCOVER OUR LATEST NEWS ABOUT HEALTH

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