Be Ys Outsourcing Services at All4Customer Meetings 2026 in Cannes
From 15 to 17 September 2026, our teams return to the Palais des Festivals et des Congrès. Meet Karim Arouche and Horia Popovici for pre-qualified one-to-one meetings on customer experience, AI and business process outsourcing.
Be Ys Outsourcing Services (Be Ys OS) will take part in All4Customer Meetings 2026, held from 15 to 17 September 2026 at the Palais des Festivals et des Congrès in Cannes, France. Karim Arouche, Sales Manager France and Horia Popovici, Be Ys OS Commercial Director, will represent the company throughout the event and meet decision-makers looking for a multilingual, AI-enhanced outsourcing partner.
Key takeaways
- Who: Be Ys Outsourcing Services, the BPO division of the international be ys group.
- What: All4Customer Meetings 2026, a premium one-to-one business meetings event dedicated to customer experience, AI, data, digital marketing, e-commerce and retail.
- When and where: 15–17 September 2026, Palais des Festivals et des Congrès, Cannes, France — around 2,500 participants expected.
- On site: Karim Arouche (Sales Manager France) and Horia Popovici (Be Ys OS Commercial Director).
- Format: pre-arranged 15-minute one-to-one meetings matched by algorithm between decision-makers with live projects and qualified exhibitors.
- What we discuss: omnichannel customer relationship management, technical helpdesk, document processing, AI data annotation, content moderation, KYC/KYP, debt collection, back-office and IT outsourcing in more than 20 languages.
- How to meet us: request a slot through the event’s matchmaking platform, or contact Be Ys OS directly before the show.
What is All4Customer Meetings 2026?
All4Customer Meetings is a premium business-to-business event built around pre-arranged one-to-one appointments rather than open-floor exhibiting. Run by Weyou Group, which has been developing this qualified business meeting format since 2009, the Cannes edition has established itself as one of Europe’s reference events for customer relations, digital marketing, data and artificial intelligence. Around 2,500 participants are expected at the Palais des Festivals for the 2026 edition, alongside roughly 200 exhibiting solution providers and some 300 invited decision-makers.
The principle is deliberately simple. Ahead of the event, an advanced matchmaking algorithm pairs buyers and providers according to declared projects, budgets and timelines. Each pairing becomes a 15-minute meeting on the exhibitor’s stand. Instead of collecting badges, participants arrive with an agenda already filled with qualified conversations — a format designed to maximise relevance and deliver measurable ROI for everyone in the room. Organisers report hosted-buyer satisfaction of 4.60/5.
Access is restricted to professionals whose role relates directly to the show’s topics: customer experience, artificial intelligence, data, digital marketing, e-commerce and retail. The event is by invitation and is not open to the general public.
The 2026 programme at a glance
| Date | Time | What happens |
|---|---|---|
| Tue 15 Sept | from 21:00 | Welcome cocktail and opening networking |
| Wed 16 Sept | 08:45–19:00 | Full day of one-to-one meetings, conferences and workshops |
| Thu 17 Sept | 08:45–18:00 | Second day of one-to-one meetings, followed by the closing cocktail at 20:30 |
In practice this means an opening evening on 15 September and two full days of business meetings on 16 and 17 September. Both Be Ys OS representatives are present for the whole programme, including the networking sessions where a good number of conversations actually start.
Who you will meet from Be Ys Outsourcing Services
Two members of the Be Ys OS leadership team will be in Cannes for the full duration of the event, covering both the commercial and the operational side of any outsourcing project.
Horia brings more than 17 years of experience managing operations, teams and client relationships, built through a series of management roles within the company itself. His career has developed at the intersection of operational challenges, customer relations and business development, which gives him an unusually complete view of both the organisation and the BPO market.
Horia Popovici on LinkedIn
Karim has supported the company’s commercial development since 2019 and brings more than ten years of experience in customer relations and business process outsourcing. In Cannes he will focus on scoping new outsourcing projects — volumes, languages, service levels and the commercial model behind them.
Karim Arouche on LinkedIn“The BPO industry is going through an accelerated evolution, driven by digital technologies and artificial intelligence. These transformations are durably redefining what the market expects. Our ambition is to position Be Ys Outsourcing Services as a reference player able to combine operational excellence, technological innovation and genuine proximity to our clients.”
Horia Popovici, Commercial Director, Be Ys Outsourcing ServicesThe qualities that define his approach are the ones that tend to matter in a 15-minute meeting: strategic commercial thinking, intercultural skills, a global understanding of the BPO industry, deep operational insight, a bias towards execution, and a standing appetite for development.
What we bring to the table: AI-enhanced, multilingual BPO
Be Ys Outsourcing Services is the business process outsourcing division of the international be ys group, a specialist in sensitive data protection and digital trust. For more than twenty years our teams have delivered document management and multilingual customer relationship solutions for organisations that cannot compromise on data security.
Our philosophy is short enough to fit in a 15-minute meeting: humans empowered, AI amplified. Automation absorbs the repetitive load; qualified agents handle the moments that carry emotion, complexity or risk. Every solution runs in a highly secure environment, hosted in the group’s own French datacentre and backed by ISO 9001, ISO 27001 and HDS health-data certification.
Omnichannel customer relationship management
Multilingual, multichannel customer care and technical user support, available 24/7 in more than 20 languages.
- Voice, email, chat and social channels
- Technical helpdesk and user support
- Front office integrated with back office
Document processing and management
Industrial-scale document capture and structuring, combining automation with human quality control.
- OCR and intelligent capture (ICR/IWR)
- XML indexing and data entry
- Health data and sensitive document flows
Digital and AI services
The data work that makes AI systems and digital onboarding actually usable.
- KYC identity verification and online pre-admission (KYP)
- AI data annotation and labelling
- Content moderation
Back-office and financial processes
The administrative workload behind customer operations, handled at volume.
- Invoice processing and data entry
- Amicable debt collection
- Administrative and contract management
IT services and sovereign cloud
Infrastructure and application support delivered from be ys cloud, the group’s French sovereign cloud.
- Sovereign cloud managed services
- IT supervision and network monitoring
- Software development and application maintenance
Certified security and compliance
The certifications that let regulated organisations outsource sensitive data with confidence.
- ISO 9001 quality management and ISO 27001 information security
- HDS health data hosting, aligned with the GDPR and the French Public Health Code
- Data hosted in La Citadelle, the group’s secure French datacentre
Sectors we serve
Our teams work daily with organisations whose customer operations carry regulatory weight as well as commercial pressure.
- Retail
- E-commerce
- Healthcare professionals
- Mutual health funds and insurers
- Public sector
- Gaming and entertainment
A multi-site delivery model
Be Ys OS operates from France, Romania, Morocco and Madagascar — six production sites across four countries. This mix of nearshore and offshore locations is what makes it possible to combine European time zones, competitive cost structures and genuine language depth — and to keep a service running when a single site would be a single point of failure.
Why meet Be Ys Outsourcing Services in Cannes?
All4Customer Meetings 2026 is a good place to move a real project forward rather than collect brochures. These are the conversations where fifteen minutes with our team is likely to be time well spent.
| Outsourcing customer service | Gaining agility and performance without a six-month recruitment cycle, and absorbing seasonal peaks or a new market launch. |
|---|---|
| Multilingual coverage | Serving 5, 10 or 20 European markets from a delivery model that is coherent rather than fragmented across vendors. |
| Digitalising business processes | Applying AI-enhanced BPO where automation genuinely pays — and keeping human agents where interactions carry emotion or risk. |
| Optimising the customer journey | Integrating front office and back office so a request does not fall between two teams. |
| Securing sensitive data | Outsourcing health, identity or financial data under the GDPR, with ISO 27001 and HDS certification behind it. |
How to book a meeting with Be Ys Outsourcing Services
There are two routes to a slot in our Cannes agenda. If you are taking part in the hosted-buyer programme, select Be Ys Outsourcing Services on the All4Customer matchmaking platform when you build your appointment schedule — slots are allocated in advance and the most requested time bands fill early.
If you would rather organise the conversation directly, or you want to arrive with a concrete brief already on the table, contact us before the event and we will reserve a slot for you. Coming with an approximate volume, a list of target languages and a target timeline is enough for a first meeting to be genuinely useful. You can also reach Horia Popovici and Karim Arouche on LinkedIn: Horia Popovici and Karim Arouche.
Frequently asked questions
Where will Be Ys Outsourcing Services be in September 2026?
Be Ys Outsourcing Services will be at All4Customer Meetings 2026, held from 15 to 17 September 2026 at the Palais des Festivals et des Congrès in Cannes, France. The opening cocktail is on the evening of 15 September, with full days of business meetings on 16 and 17 September.
Who represents Be Ys Outsourcing Services at All4Customer Meetings 2026?
Karim Arouche, Sales Manager France, and Horia Popovici, Be Ys OS Commercial Director, represent Be Ys Outsourcing Services in Cannes. Both are available for one-to-one meetings throughout the event.
Who is Horia Popovici?
Horia Popovici was appointed Commercial Director of Be Ys Outsourcing Services on 4 May 2026. He has more than 17 years of experience managing operations, teams and client relationships, built through several management roles within the company, and combines commercial strategy with deep operational knowledge of the BPO market.
What is All4Customer Meetings in Cannes?
All4Customer Meetings is a premium one-to-one business meetings event run by Weyou Group at the Palais des Festivals et des Congrès in Cannes. It is dedicated to customer experience, artificial intelligence, data, digital marketing, e-commerce and retail, and brings together around 2,500 participants, roughly 200 exhibitors and some 300 invited decision-makers.
How does the one-to-one meetings format work?
Before the event, a matchmaking algorithm pairs invited decision-makers with exhibitors based on their declared projects, budgets and timelines. Each pairing becomes a pre-arranged 15-minute meeting held on the exhibitor's stand, replacing open-floor prospecting with a schedule of qualified appointments.
What BPO solutions does Be Ys Outsourcing Services offer?
Be Ys Outsourcing Services provides multilingual omnichannel customer relationship management and technical support available 24/7, document processing (OCR, intelligent capture, XML indexing, data entry), digital services such as KYC, KYP, AI data annotation and content moderation, back-office services including invoice processing and amicable debt collection, and IT services covering sovereign cloud, IT supervision and software development. The company is certified ISO 9001 and ISO 27001, and HDS-certified for health data hosting.
Which languages and locations does Be Ys OS cover?
Be Ys Outsourcing Services delivers services in more than 20 languages from six production sites across four countries — France, Romania, Morocco and Madagascar — with headquarters in Charenton-le-Pont, France. This nearshore and offshore mix supports European time zones, multilingual coverage and business continuity.
How can I book a meeting with Be Ys Outsourcing Services at All4Customer 2026?
Hosted buyers can select Be Ys Outsourcing Services directly on the All4Customer matchmaking platform when building their appointment schedule. Alternatively, contact Be Ys Outsourcing Services through the website before the event to reserve a slot, or reach Horia Popovici and Karim Arouche on LinkedIn.
Did Be Ys Outsourcing Services attend All4Customer Meetings in 2025?
Yes. Be Ys Outsourcing Services took part in the 2025 edition in Cannes, where the delegation held more than 30 individual meetings over two days, covering operational scaling, digital transformation, multilingual customer experience and data security.
Let’s talk outsourcing in Cannes
Fifteen minutes is enough to understand whether our teams fit your customer experience roadmap. Reserve your slot with Karim Arouche and Horia Popovici before the agenda fills up.
About Be Ys Outsourcing Services
Be Ys Outsourcing Services (Be Ys OS) is the business process outsourcing division of the international be ys group, a specialist in secure data processing and digital trust. For over 20 years, its teams have delivered customised, AI-enhanced BPO solutions covering multilingual customer relationship management, document processing, data annotation, content moderation, identity management, debt collection, back-office and IT services. Be Ys OS operates production sites in France, Romania, Morocco and Madagascar, serving clients in more than 20 languages within a certified, sovereign and highly secure environment.
