BeYs Outsourcing Services at the All4Customer Meetings 2025
On September 17–18, 2025, BeYs Outsourcing Services proudly took part in the prestigious All4Customer Meetings 2025 in Cannes, France, alongside international B2B leaders. The team included Horia Popovici, Operations Director, Karim Arouche, Sales Director, and Mathilde Gerbet, Marketing Manager.
This two-day event gave BeYs Outsourcing Services the perfect opportunity to strengthen its presence in the European BPO market, exchange ideas with decision-makers, and present innovative strategies to enhance Customer Experience (CX) and operational efficiency. The All4Customer Meetings in Cannes are more than just a networking platform: they are a hub for exploring new partnerships and solutions to the growing challenges of the digital world.
About the All4Customer Meetings
Since 2009, Weyou Group has been organizing exclusive B2B events in a one-to-one format, bringing together leaders from sectors such as Digital Marketing, Customer Experience, E-Commerce, Artificial Intelligence, and Data Management. This unique approach allows buyers and solution providers to have meaningful and productive discussions.
A key advantage is the carefully structured format: each buyer and project manager is pre-qualified and verified to ensure high-quality interactions. Meetings are streamlined and personalized through a dedicated matchmaking platform, enabling companies to focus on relevant topics and concrete results. Informal networking sessions further extend conversations and help build lasting relationships.
With more than 2,500 participants per day, the All4Customer Meetings have become a benchmark for companies seeking qualified leads, innovative technologies, and trusted partners. For exhibitors such as BeYs Outsourcing Services, this event is both a showcase for their services and a strategic opportunity to understand market needs and effectively position outsourcing solutions.
BeYs Outsourcing Services’ discussions and BPO outlook
At the 2025 edition, BeYs Outsourcing Services held more than 30 one-to-one meetings in two days, highlighting its solid 20 years of BPO expertise. Discussions focused on some of the most pressing challenges faced by businesses today.
Key themes included the rapid increase in business volumes, creating operational pressure and requiring quick adaptation. This challenge is intensified by the acceleration of digital transformation, as companies are constantly under pressure to adopt automation technologies and integrate new digital tools.
Decision-makers also emphasized the importance of a flexible and scalable BPO provider, capable of quickly deploying specialized teams. They are looking for a partner that delivers innovation, efficiency, and added value while supporting long-term growth. These discussions highlighted the growing need for BPO relationships built on trust, transparency, and adaptability.
A recurring theme was the central role of customer experience. More and more companies are seeking international coverage and multilingual support to serve their clients worldwide across all channels, while complying with data security regulations.
BeYs Outsourcing Services’ perspective on BPO solutions
Horia Popovici, Operations Director at BeYs Outsourcing Services, stated:
“Our priority was to deeply connect with decision-makers and understand the specific challenges of their businesses. When clients raise inefficiencies and operational issues, they are clear about the obstacles they face and their vision for the future. They need a BPO provider capable of keeping pace with their rapidly changing needs, delivering tailored solutions, measurable results, and a sustainable competitive advantage.
At BeYs Outsourcing Services, we design high-quality, customized outsourcing strategies for each client. As businesses and technologies evolve quickly, it is often difficult to implement major changes. Our role is to reassure them that outsourcing is not a risk, but rather an investment in sustainable growth and customer satisfaction.”
Through its participation in the All4Customer Meetings 2025, BeYs Outsourcing Services strengthened its position as a trusted global BPO partner, helping companies optimize their processes, enhance the customer journey, and implement innovative CX solutions.
